Chatsistant.com

Help customers instantly with an AI-driven multi-agent chatbot

Chatsistant is a comprehensive conversational AI framework platform with collaboration tools, powered by mature LLMs like the new GPT-4o, and equipped for multi-platform deployment of native applications.

Empowering companies to stand out with customer experience

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ChatBot AI Assist

Your own generative AI Large Language Model framework, designed andΒ launched in minutes without coding, based on your resources.

Welcome to Chatsistant.com AI Technology Conversational Solutions

Driven by data,
powered by AI,
controlled By You

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Standalone AI

Your AI can handle inquiries, provide personalized assistance, and even automate tasks, they become indispensable assets for businesses looking to scale and improve customer satisfaction. From basic conversations to advanced lead generation, seamlessly integrating webhooks, APIs, and native integration with platforms like Shopify, Messenger, WordPress, Wix, Square Space, and beyond, the possibilities are limitless.

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Control your
bot responses

Control and organize your AI bot responses by effectively enhancing the AI’s knowledge base. With customizable brand identity options and a user-friendly interface, elevate your organization’s intelligence and decision-making capabilities. Curate, clean, enrich, and train your bot on accuracy versus hallucinations. Experience the future of AI training with us.

Chatsistant Sources

Multiple data sources

Chatsistant seamlessly taps into diverse data sources, including PDFs and all file types, powered by advanced AI models like OpenAI ChatGPT 3.5 Turbo and GPT-4 Turbo +. Through prompt training, it adapts swiftly to user interactions, ensuring personalized communication tailored to your business needs.

Effortlessly manage and organize all your company data with Chatsistant, enhancing the AI’s knowledge base and driving informed decision-making. Customize the AI’s default persona and communication style to convey source knowledge effectively. With customizable brand identity options and a user-friendly interface, Chatsistant elevates your organization’s intelligence and decision-making capabilities.

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Data secured

At Chatsistant, we’re committed to maintaining the highest standards of information security. Currently, we’re undergoing rigorous testing to secure ISO 27001 certification in collaboration with our partners, ensuring compliance with industry-leading protocols. It’s our priority to constantly update our security practices.

Driving Success,
Cutting Costs, and,
Strengthening Customer Connections

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Address your customer
inquiries 70% faster

Empower your business with a 24/7 AI chatbot as your dedicated customer service. Train it using your business guidelines for instant and efficient responses. No more waiting for your customers – inquiries are addressed instantly. Our diverse data input methods guarantee your chatbot is trained with the latest information, tailoring responses to your customers’ specific needs.

Chatsistant

Reduce customer
service costs by 50%

Reduce hiring expenses on customer representatives without compromising service quality. Experience a significant drop in customer tickets, reducing workload and operational costs. Chatsistant automates data updates, eliminating the need for additional training costs.

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Boost your sales by 40%

Immediately connect with visitors, increasing engagement and potential conversions. Collect visitors’ contact information. Don’t miss another lead! Gain actionable data from user interactions to improve your business strategy.

Our intuitive platform allows you to set up custom lead collection forms, ensuring you can track all interactions and follow up as needed. Seamlessly integrated into your workflow, our Lead Management System provides comprehensive insights and analytics to optimize your lead generation efforts. Stay ahead of the competition and maximize your business potential with ease.

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Activate Live Chat Support
for Human Escalation

To step in as a human agent, navigate to the “Inbox” on Chatsistant. Look for the orange dot signaling a user requesting human assistance. Click it to engage directly with the user. Here, you can utilize features like real-time conversation and personalized support. Start typing your response in the chat input box. Once you send the first message, AI Supervisor and all AI Agents will be disabled, enabling you to have a direct conversation with the user. You can converse freely until the issue is resolved. To end the live chat session and transition the user back to the AI chatbot, simply click “End Live Chat”.

UNIQUE FEATURES

The first LLM-native framework,
for conversational AI applications

Chatsistant AI Agents Chatbot

Agent Orchestration

Experience the first and most powerful LLM-native framework for building conversational Al solutions. Skip the tedious process and inflexible behavior of traditional chatbot platforms like Botpress and Voiceflow. Chatsistant allows you to create Al Agents that are trained specifically to handle certain tasks. Our Al supervisor monitors the conversation state in real-time and decides which Al Agent is most suited to handle the current user query.

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Function Calling

More than just answering questions, Chatsistant’s AI Agents can use custom tools to take actions and access externally-hosted data sources in real-time via webhooks. Build AI chatbots that can book meetings, process order returns, collect customer contacts, send email alerts, or intelligently redirect to human support agents when needed. Join our community of chatbot developers and learn the best practices of writing your own custom functions to support your AI Agent operations..

Chunk Curation

Chatsistant uses Retrieval Augmented Generation (RAG) technology. Our built-in suite of AI-assisted debugging tools enable you to review, curate, clean, and enrich the training data after initial extraction is completed. Identify knowledge gaps and fine tune unsatisfactory answers so your chatbot continuously improves. Our human-in-the-loop approach to context refining allows for a significant upgrade in retrieval accuracy and reduction in hallucinations, so you can trust the AI to represent your brand and voice faithfully.

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LLM-Powered smart AI chatbot for your business

Our intuitive platform allows you to set up custom lead collection forms, ensuring you can track all interactions and follow up as needed. Seamlessly integrated into your workflow, our Lead Management System provides comprehensive insights and analytics to optimize your lead generation efforts. Stay ahead of the competition and maximize your business potential with ease.

Core Features

Run your business
with LLM-Powered smart chatbots

Cover all customer journey
touchpoints automatically

Our AI Chatbot solution offers seamless integrations to cover all touchpoints of the customer journey, while also providing features like agent take-over and customizable rules, ensuring a smooth transition between automated and human-assisted interactions for personalized customer support.

Support

Marketing

Sales

Get more value from
your favorite tools

Chatsistant seamlessly integrates with your favorite tools, empowering teams and visitors to interact with it effortlessly.
Our ever expanding list of integrations currently include: Slack, Zapier, Notion, Wix, Squarespace, Drupal, Shopify, and WordPress. Let us know if you have additional integration support in mind!

Enhance your AI chatbot with new features, workflows, and
automations through plug-and-play integrations.
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Frequently Asked Questions πŸ™‹πŸΌ

Got questions? We’ve got answers! Dive into our Frequently Asked Questions section for quick, clear responses to all your queries about Chatsistant, from features to usage tips.

Chatsistant is an AI chatbot builder. It links to the data you provide as context and uses it as reference when responding to queries. You can upload data directly, import data from our cloud drive partners, supply a URL for automatic scraping or provide direct text input. You can embed the chatbot onto your own website or use it in Slack.

We are a Software-as-a-Service. This means that our app, along with data you upload to us, resides online. We use Amazon Web Services (AWS) for hosting. Our servers are located in Oregon, USA.

Yes. Our service currently uses OpenAI’s GPT-3.5 and GPT-4 large language models (LLMs) for generative AI functionality. The models are trained on publicly available data across the internet in over 95 languages, so Chatsistant also supports over 95 languages.

We support most text document formats (.pdf, .docx, .txt, .md, .tex, .csv, .xlsx, .xls). You can also provide an URL for automatic scraping of text content (this is not automatically updated on target website refresh), or input your own text directly.

Our back end is designed to be versatile in Large Language Model (LLM) selection. Currently, we have GPT-3.5-turbo, GPT-4 + GPT-4o as options, and we plan on adding more LLMs (e.g. Google Bard, Meta LlaMA, Anthropic Claude, open source alternatives, etc.) when they become more mature.

Input-wise, you as the administrator, and your collaborators are the only ones to the design, customization, and data of your chatbot. Output-wise, you can share your chatbot for anyone to use.

Yes. You can customize your chatbot to have different personas via our template-guided prompt engineering.

You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click “Embed on website”.

Feel free to email us at su*****@ch*********.com or reference our terms & conditions.

– Chatsistant Team

πŸ›‘οΈPrivacyπŸ”

Ensuring your security and privacy is our top priority. We implement stringent measures to safeguard against data loss, unauthorized access, and misuse. Only authorized personnel, bound by confidentiality obligations, have access to your information.

Our systems undergo frequent testing and adhere to industry-leading standards, including the pursuit of ISO 27001 certification. We utilize encryption technology and comply with the Center for Internet Security’s Critical Security Controls. Additionally, we enforce specialized regulations and procedures, reinforced by comprehensive security training for our staff.

We use your data to serve you directly and to optimize our services from an engineering perspective. We will never sell your data.

At Chatsistant, we’re committed to maintaining the highest standards of information security. Currently, we’re undergoing rigorous testing to secure ISO 27001 certification in collaboration with our partners, ensuring compliance with industry-leading protocols.

Drawing from our extensive experience managing data in a SaaS environment, we’ve combined forces with our sister company FireLizard IT, Web, and AI Solutions at TheFireLizard.com. Over the past two years, FireLizard has pioneered AI technology and services since 2023. Throughout this journey, including part of the development of our AI platform alongside collaboration with leading partners in AI and security, we’ve maintained an impeccable record with zero data breaches. Our focus remains steadfast on upholding the utmost security measures to safeguard your information.

We do not train or fine-tune large language models (LLMs), and OpenAI has explicitly stated that it will not use data submitted by customers via its API endpoints to train or improve models. https://openai.com/policies/api-data-usage-policies

We use OpenAI’s GPT-3.5 and GPT-4 language models. This means that text content within your uploads may, in unmarked chunks, be submitted to OpenAI as context when generating a response. We will never send your documents in its complete original form to any other organization, including OpenAI or its partners.

To better explain the associated implications, we like to use the analogy of mixing bags of legos (chunks of documents) and sending only a mix of blocks to OpenAI at a time. In the right combination, your blocks will form your original document (like a lego castle). However, when sending to OpenAI, your blocks can come from different documents, and they are sent alongside thousands of blocks from other users. There is basically no way (and no material benefit) for OpenAI to attempt reconstructing your blocks and learn of your original documents’ content. OpenAI has also explicitly stated that it will not use data submitted by customers via its API endpoints to train or improve models (https://openai.com/policies/api-data-usage-policies).

We are a Software-as-a-Service. This means that our app, along with data you upload to us, resides online.

We use Amazon Web Services (AWS) for storage and computation. Our servers are located in Oregon, USA.

Our engineers have access to documents you upload. This is for debugging and user experience optimization purposes. All our engineers sign legal NDAs so they will not distribute your data in any way.

Your data is not end-to-end encrypted while stored within our servers. This is because encryption of your data precludes us from being able to extract any meaningful information from it, thereby disabling pretty much all our features. This is true for text analytics platforms in general, including OpenAI itself. Anyone that claims to have end-to-end encryption while offering you similar capabilities is lying.

Feel free to email us at le***@ch*********.com or reference our terms & conditions.

– Chatsistant Team